Terms of Service
These Terms of Service ("Terms") govern your access to and use of the software products, websites, APIs, and services (collectively, the "Services") operated by Plenova Labs LLC ("Plenova," "we," "us," or "our"), including the product known as EdgeCal. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
§ 01About Plenova and Our Services
Plenova Labs LLC is a Florida limited liability company with its principal place of business in Fort Lauderdale, Broward County, Florida. Plenova designs and operates AI-native software products. Our Services are business-to-business and business-to-consumer software-as-a-service analytics platforms that provide subscription access to dashboards, analytical reports, probability research, statistical data, and related informational materials derived from publicly available sources.
Our products are informational and analytical in nature. We do not execute transactions on your behalf, hold customer funds, operate any trading venue, offer any game of chance, or facilitate any wager, bet, or deposit of money. Plenova is not a broker, exchange, money transmitter, or investment adviser. Any action you take based on information made available through our Services is taken entirely at your own discretion and risk.
§ 02Eligibility and Geographic Restrictions
You must be at least 18 years of age (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent and warrant that you meet this requirement, that you have the legal capacity to enter into a binding agreement, and that your use of the Services complies with all applicable laws and regulations in your jurisdiction.
You further represent that you are not located in, under the control of, or a national or resident of any country or region subject to U.S. economic sanctions administered by the Office of Foreign Assets Control (OFAC), and that you are not listed on any U.S. government list of prohibited or restricted parties. You are solely responsible for ensuring that your use of the Services, and any downstream activity you undertake based on information made available through the Services, is lawful in your jurisdiction.
§ 03Accounts and Registration
Certain features require you to register for an account. You agree to provide accurate, current, and complete information, and to keep your credentials confidential. You are responsible for all activity that occurs under your account. Notify us immediately at hello@plenova.ai if you suspect unauthorized access.
§ 04Subscriptions and Billing
Paid Services are billed on a recurring basis (monthly or annually, as selected at sign-up). Payment processing is handled by our third-party provider, Stripe, Inc., and is subject to Stripe's own terms and privacy practices. By providing payment information, you authorize us (through Stripe) to charge the applicable subscription fees to your payment method.
Subscriptions renew automatically at the end of each billing period unless canceled at least 24 hours before renewal. You may cancel at any time through your account settings or by emailing us. Fees already paid are non-refundable except where required by law.
§ 05Acceptable Use
When using the Services, you agree not to:
- Use the Services for any unlawful purpose or in violation of any applicable regulation;
- Scrape, copy, redistribute, or resell the content, data, or output of the Services without our prior written permission;
- Reverse engineer, decompile, or attempt to derive the underlying models, prompts, or source code of the Services;
- Interfere with, overload, or disrupt the Services, their infrastructure, or other users;
- Use the Services to build a competing product or train a competing model;
- Impersonate any person or entity or misrepresent your affiliation with any person or entity;
- Upload or transmit any malicious code, viruses, or harmful data.
§ 06Not Financial, Investment, or Legal Advice
Important. The Services provide informational analytics and statistical research derived from publicly available data. Nothing made available through the Services constitutes investment advice, financial advice, legal advice, tax advice, a recommendation to buy, sell, or hold any asset, or a solicitation to engage in any transaction.
Plenova is not a registered investment adviser, broker-dealer, commodity trading advisor, money service business, or money transmitter. We do not provide personalized recommendations. You should consult a qualified professional before making any financial, legal, or tax decisions. Past performance, historical data, and probability estimates are not guarantees of future results.
§ 07No Gambling or Wagering Services
Plenova does not operate any gambling, betting, lottery, sweepstakes, or gaming service. The Services do not accept deposits, hold user funds, facilitate wagers, or pay out winnings. Any third-party platforms that users access independently are subject to their own terms, regulations, and jurisdictional restrictions, and Plenova has no role in or responsibility for activity on those platforms.
§ 08Intellectual Property
The Services, including all software, code, designs, trademarks, logos, content, reports, and underlying methodologies, are owned by Plenova Labs LLC or its licensors and are protected by United States and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes in accordance with these Terms. No other rights are granted.
§ 09User Content and Feedback
If you submit feedback, suggestions, or ideas to us, you grant Plenova a worldwide, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation or compensation.
§ 10Third-Party Services
The Services may reference, integrate with, or link to third-party websites, data providers, or applications. We do not control those third parties and are not responsible for their content, availability, accuracy, or practices. Your use of third-party services is at your own risk and subject to their terms.
§ 11Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY INFORMATION PROVIDED WILL BE COMPLETE OR ACCURATE.
§ 12Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLENOVA LABS LLC AND ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
§ 13Indemnification
You agree to indemnify, defend, and hold harmless Plenova Labs LLC and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Services, your violation of these Terms, or your violation of any rights of another party.
§ 14Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, all rights granted to you under these Terms will immediately cease. Sections that by their nature should survive termination will continue to apply.
§ 15Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the effective date at the top. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
§ 16Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively in the state courts of Broward County, Florida or the federal courts located in the Southern District of Florida, and you consent to the personal jurisdiction of those courts.
Class Action Waiver. To the extent permitted by law, you and Plenova Labs LLC agree that any dispute shall be brought on an individual basis only, and not as a plaintiff or class member in any purported class, collective, or representative action. You waive any right to participate in a class action against Plenova.
§ 17Contact
Questions about these Terms? Contact us at hello@plenova.ai.
Plenova Labs LLC
A Florida limited liability company
Fort Lauderdale, Broward County, Florida, United States